Does your e-newsletter give away the store

Lately I’ve seen good intentions go bad with regard to e-newsletters.   I’m receiving some with way too much text.

Kellee Gabel

A good newsletter will be informative and useful, keeping subscribers feeling compelled to open and read it.  With that in mind, it’s good to get to the point quickly, because your reader probably has limited time for reading.

In my personal and professional experience (I subscribe to a lot of e-newsletters), when I get one with volumes of text and no outbound links, I’m lost within the first 2 paragraphs. I usually close it immediately hoping I’ll somehow find time and the constitution to read it “later.”

Most e-mail marketing services give good analytic reports about who opened your e-mail or who clicked links to get more information about featured offers and articles.  These outbound links are a great way to capture leads and to understand what your readers actually find of use and worthy of their time.   It is, afterall supposed to be for them, not you. If you put the whole enchilada into the newsletter itself, how will you know if your subscriber read the article?

By giving your reader a provocative lead in, that leaves them wanting more, you will find them clicking the link that gets them to the rest of the article, and by the related statistics you’ll know whether your content was engaging.

You can put your full article on your website or on your blog. This concept has many benefits, which I’ll save for another discussion.

Remember…the main point of a newsletter is to engage your reader.

With that intention in mind, you’ll go far.

Until next time,
Kellee Gabel

Constant Contact Partner

Constant Contact - email marketing
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Should you outsource social media?

I am asked this question so frequently, along with, what social media tactics should our company employ?  This video featuring Mikal Belicove by Entrepreneur.com makes sense of the first question.

If you’re not sure how to address this pressing question about online marketing for your company, let us know>>.    We can help.

Posted in Business Development, Online Marketing, Social Media | Leave a comment

Pinterest the latest craze

Kellee Gabel

What is Pinterest and how does it work?

Pinterest is now the third most popular social network in the US.  Publicly launched in August 2011, Pinterest now has in excess of 10 million users, and is generating a lot of coverage from other media outlets because of its rapid adoption and the amount of time individuals are spending there.  Based on spiraling statistics, this is not just a flash in the pan.

Subscribers can build virtual bulletin boards by topic, featuring images and commentary about ideas they want to share with others.

Example site:  http://pinterest.com/oprahwinfrey/

Is Pinterest right for you?

The addition of Pinterest to the stew adds fuel to the battle over which Social Media flavor will win the day.

For instance, Google+ has become the darling of a male dominated market, appealing widely to techies, while Pinterest has captured the interest of women (83% of the US Pinterest audience are female) aging from 18-34, whose interests lean more toward design, fashion and home decor.   I believe that although the female audience for Pinterest is a given – after all, we gals generally love to shop -  the age range will soon mature into 18-55.  It’s simply a matter of time before others catch on.  Remember, Facebook was once skewed to a younger audience, and look who’s there now!

Ultimately from a targeting standpoint, it all comes down to which audience you are seeking.

Why should you care?

If businesses want to benefit from them, social networks can’t be ignored.

Consider this:  eMarketer reports that in January 2012, users spent an average of just 3.3 minutes on Google+ (compared to nearly 8 hours on Facebook.com and nearly 100 minutes on Pinterest).   Impressive!

The Pinterest user interface is clean and uncomplicated, with a nicely limited set of instructions.  Sharing content is a no brainer.

It has been said many times over that a picture is worth a 1000 words.  Well, there you have it!  Pinterest wins hands down in this category.

Pinterest, in my opinion, just might be a retailer’s dream come true.  And, while marketers may try to appear nonchalant about the marketing value of this tool, I believe it’s a win-win situation, since the many Pinterest subscribers and their connections to other social media outlets lead to sharing and more sharing.

If you post appealing images of your products on Pinterest, followers see this content, and many are “repinning” to their own profiles, which may in turn land on their Facebook pages and websites.  Pinterest subscribers appear to be unconcerned about their role in what is essentially free referral marketing for corporate America, because they’re out there having fun.

Some negatives or unknowns…

  • Pinterest might be best labeled a Business to Consumer channel for sharing visual content; however, Pinterest doesn’t have a business space.   It does, however, allow for website visitors to post things from a website back to Pinterest.    In this regard, I predict the segmentation of interests made possible through the Pinterest user boards will affect future advertising initiatives, as businesses employing consumer-centric practices are publicly shown an inside track to individual interests.
  • What happens when someone has pinned to an image and the retailer removes that image from their file server?  There is no real answer to this as of this writing.
  • While widely adopted, people are still learning how to use Pinterest, so if climb aboard, hang on.  You may be a little lonely taking on the initial learning curve.
  • According to Wikipedia (see: (http://en.wikipedia.org/wiki/Pinterest), scammers have figured out a way to post surveys with incentives like free products, which have led to phishing of personal information from those who fell prey, and of course, the free product was never delivered.  So, as always, it’s good to beware.

Measurable Results?  You bet!

In closing, as with all marketing endeavors, measuring results is important.  Close-looped reporting to measure lead and customer generation will help marketers show ROI for time invested into this marketing initiative.

Posted in Business Development, Marketing, Online Marketing, Social Media | Tagged , , , | 1 Comment

The value of white space

Kellee Gabel

If you’re using e-mail marketing for your business and doing it yourself, I want to point out something that’s a bit of a pet peeve of mine.  It’s a common lack of white space I’ve observed.

What is white space?

It’s said a picture is worth a thousand words, so let me demonstrate below:

 

Lacking Whitespace:

 

With Whitespace:

 

In today’s tight economy, I certainly appreciate the importance of saving wherever possible, and if that means doing your own e-mail marketing, by all means.  However, a small amount of professional support to get the right look established in the initial setup phase could go a long way to making a good impression into a great impression!

Good luck out there, and let us know if you ever need a little help!

Kellee Gabel
President
The Web Professional, Inc.
888-614-7776

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When is free not free?

Kellee Gabel, President of The Web Professional, Inc.

Kellee Gabel

Is there anything wrong with free?  If it’s a great pair of shoes at a BOGO event, I’d be inclined to say, NEVER!

There are so many free offerings that make it easy for businesses to market on the web for what seems like little or no cost.  Many of these opportunities are free, in the sense that there is no monetary fee associated with them.

For instance, several online directories (I could give you a list a mile long) offer free basic listings.  These directories generate revenues by other means, such as advertising.

Another example of “free” would be organic search engine placement.  However, one must consider that free listings of your website in the SERPs do not come without the cost of time and expertise.

And, Social Media Marketing is another “free” opportunity that comes to mind.  Especially when providers like Facebook keep changing the rules.  It’s hard enough for those specializing in these areas of online marketing to keep up, let alone the novice business owner just trying to post the right content at the right frequency.

Sure, you can make a case that time you spend doing these tasks yourself is dollars not going out.  But, then again, no dollars are coming in while you are distracted by tasks that have nothing to do with how you make your living.

Remember:  marketing, whether online or traditional, is like a garden that needs fertilizer, water and weeding.  Tending needs to be constant or the results don’t show up.

Do you really have free time?

Posted in Online Marketing, Social Media | Leave a comment