by Kellee Gabel | May 19, 2014 | Business Management Resources, Customer Service, IT Solutions
We’ve recently been working on a system, that will allow us to accept support tickets, track time, log work activities, and generally provide us a one-stop place for information about the work in progress and work completed. This is a simple SAP, but not quite a... by Kellee Gabel | Jul 27, 2011 | Business Development, Customer Service, Marketing
by Kellee Gabel, The Web Professional, Inc. I used to have a boss who would ask, “Do you know what really burns my butt?” And, after working for him for almost 9 years, I still humored him by saying, “no, what?” And he would then hold his hand... by Kellee Gabel | Nov 13, 2009 | Customer Service
How can you differentiate your products and services? By delivering an engaging Customer Experience! Gallup research shows that happy and committed employees deliver a better customer experience, and isn’t that what every business wants? Your customers’ experience is...